The deepest bench here is Oracle Fusion HCM Benefits: in practice since 2008, from the Oracle Advanced Benefits era through roughly fifty Cloud Open Enrollments. Around that core: working depth across Fusion HCM (Core HR, Absence, Time & Labor, security, extracts, Redwood & AI Agent Studio) and a delivery method that transfers to any enterprise platform a consultant knows cold.
| 000 | Implementations & module expansions | Net-new modules from requirements to cutover: design workshops that end in decisions, configuration built against the vendor's actual reference, conversion loads (HDL/HSDL) that validate before they touch production, parallel testing with recorded evidence, and a go-live that is a date, not a hope. Post-go-live stabilization included, because the first payroll after cutover is the real test. |
| 001 | Open Enrollment, end to end | Plan-year configuration, eligibility profiles, rate renewals with imputed-income derivations, evidence-of-insurability flows, OE↔end-of-year collision handling, suspended-enrollment carry-forward, and the carrier files that actually load. A dated timeline per client, worked backwards from your enrollment window, with participation tracked while the window is open rather than discovered after it closes. |
| 002 | Carrier integrations & extracts | Spec to file: layout analysis (834 and proprietary), the extract SQL against the real Fusion schema, BI Publisher templates, mock output for carrier sign-off, then production hand-off with test evidence attached. When the carrier changes their layout, the spec, the SQL, and the documentation change together. |
| 003 | Fast Formula & configuration surgery | Eligibility, rate, and enrollment formulas, written, corrected, and impact-checked: every change runs through where-used analysis before it ships, so a fix in one plan never surprises another. Cross-client pattern knowledge means a defect we've solved once gets solved fast the second time. |
| 004 | Managed support | A ticket exists before your email is a minute old, with your configuration baseline, the relevant history, and past fixes for the same symptom already attached. Contracted hours with burn-down visibility; status you can read in one sheet; close-out as a single package with resolution, documents, and test evidence. |
| 005 | Documentation that stays true | Config workbooks, process guides with real screenshots, work instructions, and training decks in your branding: versioned, effective-dated, and updated when your configuration changes, not when someone remembers. A capture instrument rides along in the browser as we build and test: each screenshot lands in your engagement record with narration attached, and the related ticket updates as the evidence arrives. Documentation is a byproduct of doing the work, not a chore after it. Deliverables read like they were written by a person, because they were reviewed by one. |